Frequently Asked Questions
Comprehensive answers to the most common questions about our services
General
Required documents vary depending on the type of service. Generally, we need: commercial registration, license, establishment contract, bank statements, relevant financial documents. We will guide you precisely about the required documents for your specific service.
Yes, we provide all our services remotely with high efficiency through approved electronic platforms. We use secure systems for document exchange and communication, saving time and effort while maintaining the highest standards of quality and confidentiality.
You can contact us through several channels: Email manager@uranuskt.com, phone in Saudi Arabia +966546626419, phone in UK +447453072474, or via WhatsApp on the same numbers, or through the contact form on our website.
Services and Pricing
The duration usually ranges between 5 to 10 business days depending on the volume of transactions and complexity of business activity. In urgent cases, we can expedite the process. We always adhere to agreed deadlines and keep you updated on progress.
We offer flexible and transparent pricing based on several factors: business size, number of transactions, scope of required service, and complexity of financial operations. We provide free assessment and you can request a customized quote based on your actual needs.
Yes, we offer annual service contracts at preferential prices including comprehensive packages of accounting and tax services. Annual contracts provide you with lower costs, service priority, and continuous support throughout the year.
Taxes and Compliance
We provide comprehensive and continuous follow-up through the Zakat, Tax and Customs Authority platform. We respond to all Authority inquiries, follow up on objections and appeals, and keep you informed of all developments until the final certificate is issued.
We conduct a comprehensive review of the tax situation, assess violations, and prepare a corrective plan. We help you submit corrective returns, negotiate with the Authority to reduce fines, and ensure full compliance with regulatory requirements in the future.
Yes, we provide integrated VAT services including: system registration, periodic return preparation, tax review and audit, tax planning, and training on compliance requirements.
Support and Follow-up
Yes, we provide continuous technical support to our clients. You can contact us anytime via email, phone, or WhatsApp. We are committed to responding to your inquiries within 24 business hours, and in urgent cases, we provide immediate support.
Yes, we offer customized training programs for financial teams including: accounting systems, tax requirements, internal financial systems, and financial best practices. Training can be in-person or remote according to your needs.
It depends on the agreement and chosen package. We can provide monthly, quarterly, or annual reports. For clients who need precise follow-up, we provide weekly or even daily reports for key indicators.